PREMIUM PROFILESCreative Kitchens
6900 Millcreek Dr, Mississauga, ON L5N 6C1, Canada, Mississauga
The Reno Coach
1 Yonge St #1801, Toronto, ON M5E 1W7, Canada, Toronto
Home Renovation Contractors By RSC
1040 Speers Rd, Oakville, ON L6L 2X4, Canada, Oakville
Cera Stone Ltd
Wish I had seen these reviews before I signed up the contract with them....don't even know where to begin....endless frustration, anger, and helplessness....nothing feels right with them...extremely expensive...too many staff on their payroll on our dollar. Even 8 weeks after the first 40% deposit was taken you don't hear from them at all regarding the start date. I should have cancelled the contract after my first rude encounter on phone with the owner....says a lot about the culture of the company...bunch of intimidating bullies. I had to call Home Depot to complaint about them, but still it is now over 6 weeks and only one of the two bathroom is done. The workers are learning on the job...the shower set was wrongly installed....you tell them and they will take a week to fix it. In fact they are nothing without the Home Depot name. Don't waste your money with them....buy your material and hire a regular contractor.
Horrible Experience. They did our bathroom through Home Depot. Complained about issues within weeks after installation. They stalled the resolution and finally when the problem was escalated they investigated the problem. It was faulty installation but they put their hands up claiming that it is now out of 2 year warranty !! BS.. Save your money and go to some regular company. This company is not worth the extra $$. Absolutely no accountability on the work. Would not recommend them to anyone!
3 weeks response time to schedule an appt.. And another 3 week response time on a qoute... I didn't bother with calling them back. They didn't bother calling me back either... Very strange. So far all my experiences with home Depot have been very very bad when it comes to their contractors.
Very bad customer service. They dont have a central line to get in touch with someone. Left a very rude message on my voicemail after I called the home depot customer service line. Because home depot works with them I cancelled my order and rebooked and it was cera stone again. So I thought I wouls give them a chance but their quote was a whopping $1000 above what others where quoting me. Unfortunately because of cera stone I did not opt for them to install my backsplash. I would not recommend.
DO NOT USE THEM! TERRIBLE COMPANY WILL QUOTE 5K AND THE FINAL COST WILL BE 15K